Frequently Asked Questions
1. Why should I shred?The disposal of private and proprietary data, without destroying it first, exposes you to un-necessary risks of criminal and civil prosecution, or even loss of your business. Your employees and customers know that they have the legal right to have sensitive data protected. Without proper preventative measures in place, sensitive information may end up in the wrong hands. Often times this information is readily available in a dumpster - where it can be taken by anybody… legally. Privacy laws are constantly expanding and every business is entrusted with information that must be kept private. As a result, everyone has a need to destroy confidential information - personnel records, customer lists, receipts, vendor information, patient/client data, price lists, sales statistics, drafts of bids and correspondence.
2. What makes Shred Confidential different?Two words - CUSTOMER SERVICE. We have built our company around referrals, based on meeting the needs of our customers. We work in a culture of providing customer value, built on trust and through collaboration. Our employees focus on delivering affordable, proven solutions - not headaches. One example of this is that few, if any shredding companies know or will provide you with detailed information on how much material is actually being destroyed or taken off-site. They charge for a predetermined service schedule. We only charge for what is destroyed above the minimum and we keep records to consult with you on how to control your costs.
3. We have our own shredders, so why should I use your service?Our customers have discovered that using our service is much more secure and it saved them time and money. It is important that you have recognized the importance of destroying your confidential and sensitive information. We have provided some customer feedback of the key differences between Internal Shredding and Shred Confidential for you to consider:
|Internal||Shred Confidential Inc.|
|Employee Rumor||Most companies take measures to limit confidential information on a “need-to-know” basis, until it comes to destruction. Your shredding process may expose staff to information they do not ordinarily see and employees talk.||A Client Services Specialist just empties bins and puts them in the shredder. They do not look at the information.|
|Competitive & Identity Theft Risk||Again your “need-to-know” process can be compromised at the point of disposal. Employees may receive financial incentive to sell your confidential or some identity information. If they never have access, they cannot distribute.||Again, a Client Services Specialist just empties bins and puts them in the shredder. All of this is done within your view.|
|Unit Maintenance||There is cost associated with regular maintenance and if someone attempts to shred something the machine cannot handle. If the unit is malfunctioning, how will you protect what needs to be shredded? Your information storage costs may increase, while your ability to secure the information may decrease.||
No units for you to maintain. All shredding is completed based on your schedule and needs.
There are no worries about delays… ever.
|High Capacity||Personnel shredders that can destroy high volume or high density devices (cell phones, etc.) are extremely costly and are not readily available. This is especially true if the volume is only required once a quarter or once a year.||No units for you to purchase and Shred Confidential has the capacity to destroy material at a rate of 8000 lbs. per hour and will properly dispose of virtually any device used for information storage.|
|Safety||Employees must follow strict safety guidelines to insure they do not injure themselves or they put your company at risk||Shred Confidential handles all of the shredding and equipment and even our employees are safe – all shredding is done outside the MDU|